
FAQ'S
Find your Answers here
What makes your jewelry unique?
Our jewelry is handcrafted by skilled Indian artisans, blending traditional craftsmanship with contemporary designs. Each piece is made with high-quality materials and intricate detailing, ensuring authenticity and uniqueness.
Is your jewelry handmade?
Yes, all our jewelry pieces are meticulously handcrafted by expert artisans, preserving the rich heritage of Indian jewelry-making techniques.
How do I take care of my jewelry?
To maintain the shine and longevity of your jewelry:
- Store it in an airtight box when not in use.
- Avoid direct contact with water, perfumes, and harsh chemicals.
- Clean gently with a soft cloth after each use.
Do you offer international shipping?
No, we do not offer international shipping. Currently shipping across India. You can find more details about our shipping policy on our website.
How long does it take to receive my order?
We usually dispatch the products from our facility within 2 Business Days. Delivery takes approximately 4-5 days from the date of dispatch. The shipping time depend on your location.
What is your return/exchange policy?
We do not offer returns or exchanges for products. Refunds/exchange are provided only if you receive any broken product or if any product is missing. In such cases please contact us with mandatory full unboxing video, within 24 hours of delivery.
How can I track my order?
Once your order is shipped, you will receive a tracking number and a link to track your package on the provided contact number & email address.
Can I visit a physical store?
Currently, we operate online, but we do participate in exhibitions and pop-ups. Follow us on social media to stay updated on our upcoming events!
How can I stay updated on your latest collections and promotions?
To stay informed about our latest collections, promotions, and exclusive offers, subscribe to our newsletter on our website. You can also follow us on social media platforms for regular updates and inspiration.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, UPI, and more. You can find the full list of accepted payment methods during the checkout process.
Can I cancel or modify my order after it's been placed?
No ,We do not offer order cancellations. We kindly request customers to avoid placing impulsive orders.
How can I contact customer support?
You can reach us via:
📩 Email: [kanvibykirti@gmail.com]
📞 Call/WhatsApp: [6268015618]
📍 Instagram : [@kanvibykirti]
Do you ship all over India?
Yes, We serve pan India , Even if you are at a remote location!
Couldn't find your answer?
We're here to help. if you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.